Take CTRL.
Seamless IT for
Apple-first Businesses

Where simplicity meets enterprise reliability.
Fully managed. Always secure. Always ahead.

Confidence Starts Here.
One Partner, Everything Managed.

Consulting & Project implementation

Consulting from your trusted solution Architect. Visionary and attuned to your business DNA. Every strategy is crafted to fit your ambitions.

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Infrastructure Management

We handle the complexity, so your business stays effortlessly ahead.
Effortless Infrastructure – Seamless Performance

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User Care 365°

First-class User Care that anticipates needs and resolves issues before you notice — delivering peace of mind with sophistication.

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Our Consulting at a Glance

End-to-end guidance — from first assessment to project completion.
No sales pitches — just honest, practical solutions.
Technicians, NOT salespeople — hands-on, reliable, direct.
Straight talk — If it doesn’t make sense, we’ll say so.
We deliver what we promise—nothing more, nothing less.

Let’s Plan IT!

The first assessment Call is FREE of charge.
If the wires don’t connect, we simply unplug.

The Infrastructure Blueprint

Your backbone, shaped to fit your business — not the other way around.
Maximum protection, minimum friction: Security that never gets in your way.
All-in-one CTRL — infrastructure and facility tech, harmonized.
… and all the Network Management stuff no one knows anything about. — We keep it that way, for you.

Let’s Build IT!

Office size doesn’t matter.
We scale your infrastructure and shrink your problems.

User Care 365° – A Digital Experience Hub

From licenses to logins — We manage your digital identity and access. — 1 Identity for all Apps.
Unified Endpoint Management — Every device, every user, every policy — centralized and under control.
Helpdesk, support, and security — One team, one touchpoint, zero hassle.
Endpoint security, streamlined — Protection that’s always on, never in your way.
Your tech, our mission — We keep your digital workspace running — so you can focus on your business.

Let’s Secure IT!

Whatever device, app, or login you use — we’ll get everything running smoothly. If it doesn’t fit, we’ll make it fit.

FAQs

Why should we hire an external partner instead of employing our own IT staff?

As someone who’s spent years as an Apple administrator, I know how rare it is to even find companies in Austria truly focused on Apple at the enterprise level. I used to travel across the country just to find work in this field — there simply aren’t many specialists, and those who exist are expensive.

With us, you don’t just get Apple expertise — we design, build and support your entire IT infrastructure around your Apple environment, not the other way around. You get seamless integration and reliable security, all for less than the cost of a single full-time specialist who would only cover one area. If you manage to find and retain such a versatile expert for the same quality and price, you should absolutely hire them – honestly. Meanwhile, we’re here and ready NOW, to deliver the complete solution your business needs.

What makes you different from other/larger IT service providers?

We don’t try to cover everything—we focus on what truly matters for your business. For us, personal relationships and genuine communication are more important than offering a one-size-fits-all, assembly-line product. Our team is intentionally the right size to stay flexible and responsive, so we can deliver exactly what you need, when you need it.

Because we keep our structure lean, we avoid unnecessary overhead and can offer competitive pricing—without sacrificing quality. We only provide services we can deliver at the highest standard, and you’ll always work directly with experienced technicians, not salespeople or anonymous support agents. You always know who to contact and get fast, tailored support. We adapt our services to your needs, not the other way around—no rigid contracts, no impersonal call centers, just honest expertise and solutions that fit.

What are the costs of your Service?

We DON’T offer hour-based packages where the only goal is to fill a time slot. We provide a complete package that covers everything you need —regardless of how long it takes.

You’re not paying for unnecessary hours while our specialists work at a slower pace. Instead, the goal is always clear: the job completed as quickly and effectively as possible. We stay motivated to work focused on your needs, ensuring the best possible outcome — every time.

How do we know we’re not overpaying if you don’t work by hourly rates?

Our pricing is based on the value and results we deliver, not the time we spend—which means you pay for what you actually need and benefit from, rather than for every minute worked. With a fixed monthly rate, you benefit from predictable costs and avoid surprises, so you can budget with confidence. We focus on delivering efficient, high-quality solutions that keep your IT environment secure, stable, and running smoothly, all while ensuring you get the best possible value for your investment.

If you ever feel that your needs are changing or you want to adjust your service package, we’re always open to reviewing your contract and finding the right solution for your business. Transparency and trust are at the heart of our approach—so you always know exactly what you’re paying for.

What is your process for starting a new partnership?

We begin with an initial assessment of your current IT landscape, followed by a tailored proposal. Once you decide to proceed, we handle the migration and setup, ensuring minimal disruption to your daily operations.

What services are included after the initial setup?

After the initial setup, our ongoing services are divided into two main areas:

Infrastructure Management Services – including:

Network management
Network security
Hardware procurement &
Device Lifecycle management

User Care 365 Services – including:

User on-/offboarding
Identity provider and access management
Helpdesk and user support
Device management via UEM (macOS, iOS, Android, Windows upon agreement)
(security awareness-) Training for users
License and software management
Software deployment and patch management

Please note:

Please understand that we can not provide general, fixed prices for our base infrastructure management or user care services. Every offer is individually created based on your specific needs, and pricing is determined by the services required – so we can ensure you never overpay.

… and more FAQs

Do we really need a managed Devices? Doesn’t Apple “just work”?

Let’s turn this one around:
Can you say with certainty which devices in your company are running which operating system versions, and which ones might be outdated and vulnerable? Can you guarantee your customers that their data is secure, because you have full visibility and control over what’s beein installed on every corporate device? Would you be able to respond to a GDPR request and show exactly where and how client data is being processed? – If your answer to any of these questions isn’t a confident “Yes”, managed IT is your opportunity to gain that clarity and peace of mind.

Apple devices are known for their reliability, but “just working” isn’t enough when it comes to business. Every company faces unique security, compliance, and integration challenges—no matter what hardware is used. Even the best devices need professional setup, regular updates, and ongoing monitoring to protect sensitive data and ensure smooth collaboration. Without managed IT, blind spots can go unnoticed until they become real problems—whether it’s a security breach, data loss, or regulatory issue.

TL;DR: having a professional IT partner isn’t optional, it’s essential for any business that takes its data, its customers, and its reputation seriously. Managed devices are the foundation of secure, efficient, and compliant operations — Apple or otherwise.

Do you also manage Windows Devices?

Yes and No. While our core expertise is Apple environments, we can provide basic support for your Windows devices. Almost anyone can administer Windows — except us, because our true strength lies in Apple systems. But almost no one can manage Apple at the level we do.

If you have just a few Windows devices, we’re happy to include them in our User Care 365 service and ensure they’re covered alongside your Apple fleet. If your Windows environment is larger or more complex, we can connect you with one of our trusted partners who specializes in that area. Either way, don’t hesitate to reach out — we’ll find the right solution for your needs.

We don’t use Apple Macs. Why should we? They are expensive and we can’t handle them!

Wanna’ bet?

Macs aren’t necessarily more expensive than other business computers. In fact, we can offer you Mac setups that are cheaper than your current Windows solution — while providing ~~equal or~~ better performance.
Plus:

Lower IT support needs: Companies like IBM report 5% Mac help desk calls vs. 40% for Windows.

Higher productivity: Mac users often exceed performance expectations and close more valuable deals.

Easy to manage: Modern Macs are easy to set up and support, with proven savings in time and costs.

Are there any hidden costs or surprise fees?

No. All pricing is straightforward and communicated upfront. Any additional services or project work outside the agreed scope will be discussed and quoted before implementation.

What happens if we need to scale up or down?

Our services are designed to adapt as your business evolves. You can add or remove users, devices, or services at any time, and your monthly fee will be adjusted accordingly.