Privacy Policy

1. Data Controller

full CTRL IT e.U.
Weißkirchner Straße 67A/2/12
office@fullctrl.it
Authorized Representative: Robert Merkezoglu

2. Purposes of Data Processing

We process your personal data (such as name, address, email, phone number, order data, payment data) to fulfill our contractual obligations, process orders (licenses, hardware), provide customer support, and comply with legal requirements.

3. Legal Basis

Data processing is based on:

• Art. 6(1)(b) GDPR (performance of a contract)
• Art. 6(1)(c) GDPR (legal obligation)
• Art. 6(1)(f) GDPR (legitimate interests, e.g., direct marketing)

4. Data Recipients

Your data will only be shared with third parties if necessary for contract fulfillment (e.g., IT partners such as Identity Providers, Unified Endpoint Management Platforms, shipping providers, payment processors) or if required by law. Data processing agreements according to Art. 28 GDPR are in place with all processors.

5. Data Retention

Personal data is stored only as long as necessary for the stated purposes or as required by statutory retention periods.

6. Data Subject Rights

You have the right to access, rectify, erase, restrict processing, data portability, and object to processing. Complaints can be submitted to the Austrian Data Protection Authority.

7. Data Protection Contact

For questions, please contact:
full CTRL IT e.U.
office@fullctrl.it